Press Release For Business Objects

The secure solution for health plan integrations

Supercharge your teams to integrate and move data, in record time, with a purpose-built tool that can modernize data operations.

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Why Build Integrations with Flume

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Save Time & Money

Customers using Relay spend 80-90% less on integrations and complete 5-10x more integrations

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Nontechnical

Relieve your technical teams of integration workloads. Relay makes integrations no-code / low-code.

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Flexible

Build connectivity through Relay then manage all the data flow through a single secure platform

How It Works

Flume enables “Many-To-Many” integrations between disparate healthcare systems

Relay uses a canonical interop method - wherein payers and vendors/solutions connect to Relay one time, in their respective native formats. Relay then does the heavy lifting of translating between sources to various destinations. This bidirectional data movement happens automatically in a governed and secure environment.

Examples

Trade pharmacy claims from your claims system to PBMs. Perhaps trade eligibility data between your CRM and to PBMs. Or, any system to any PBM - your call.

Trade eligibility data from your data warehouse to a solution provider. Get engagement data back from the solution provider to your data warehouse. Or, any solution provider to any system - your call.

Transform data flows to a source of truth, as you embark on your data strategy or as you solidify data governance approaches -- making analytics, implementation, and administration seamless.

PBM Integrations

Trade pharmacy claims from your claims system to PBMs. Perhaps trade eligibility data between your CRM and to PBMs. Or, any system to any PBM - your call.

Solutions Integrations

Trade eligibility data from your data warehouse to a solution provider. Get engagement data back from the solution provider to your data warehouse. Or, any solution provider to any system - your call.

Payer Intra-Operability

Transform data flows to a source of truth, as you embark on your data strategy or as you solidify data governance approaches -- making analytics, implementation, and administration seamless.

Working with Relay

Relay works with your current administrative systems and processes

In healthcare, every company runs on unique file formats and transmission methods. Don’t change that. Relay is a modern middleware that works with any existing system and standards.

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Explore how Relay can enable you and your team

Real Time ObservabilityBi-directional mapping and transformationWorkflow AutomationPre-built ConnectorsFull Service Support

The telemetry dashboard provides real-time visibility and insights into the overall health and status of your trading operations. Quickly monitor, identify, and address potential issues.

Confidently connect multiple sources and destinations of data at scale. Data types include eligibility, medical claims, engagement data, pharmacy claims, accumulators, authorizations, and providers.

Relay simplifies the onboarding process for new custom business objects, including groups, blocks of business, plans, and products, empowering non-technical users to add them directly within the platform and seamlessly integrate their data with downstream systems.

Program jobs to perform based on your requirements, running at different frequencies or based on specific events (or errors), ensuring timely and efficient data exchange.

Get a head start with instant  ‘click-to-integrate’ connectivity.

From developing maps to managing vendor relations - you can alleviate your team’s burden of labor intensive tasks.

Key Features

1

Dashboard

Real Time Observability

The telemetry dashboard provides real-time visibility and insights into the overall health and status of your trading operations. Quickly monitor, identify, and address potential issues.

2

Bidirectional Mapping & Transformation

Bi-directional mapping and transformation

Confidently connect multiple sources and destinations of data at scale. Data types include eligibility, medical claims, engagement data, pharmacy claims, accumulators, authorizations, and providers.

3

Domain (group) Management

Domain Management

Add or remove vendors & solutions from specific groups, populations or plans - anytime.

4

Workflow Automation

Workflow Automation

Program jobs to perform based on your requirements, running at different frequencies or based on specific events (or errors), ensuring timely and efficient data exchange.

5

Pre-built Connectors

Pre-built Connectors

Get a head start with instant  ‘click-to-integrate’ connectivity

6

Full Service Support

Full Service Support

From developing maps to managing vendor relations - you can alleviate your team’s burden of labor intensive tasks.

Additional Superpowers

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Connector Management

Users can connect any system and vendor to Relay, agnostic of claims or administrative infrastructure. As endpoints, instruct these connectors to be sources or destinations of data.

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Configurable Transmission and File Types

Relay works with each endpoint’s native file standards and types (i.e., PSV, CSV, TSV), interpreting it into the corresponding downstream requirement, via any transmission method for a file: SFTP, API, or Event Stream.

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Built-in Testing Tools

Our friendly user interface gives you the ability to test and validate at key points of the data integration workflow: from connector credentials validating server identity and encryption to SQL mapping reducing manual errors.

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Customer Controlled Data Storage

Relay only holds data for as long as necessary to complete a trading job. Any stored data is hosted in an environment you control.

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Access Controls & Auditability

Assign different roles with varying levels of access to best ensure only authorized personnel have access to data they need. Have full visibility into all data interactions with Relay ensuring ultimate transparency and accountability.

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Monitoring & Issue Resolution

Relay’s observability tools provides ability to track success / failure of every data transaction, along every step, allowing you to easily pinpoint and resolve issues. Be automatically alerted on key updates or detected issues.

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Incremental Record Delivery

Relay has the ability to only exchange delta files: reducing downstream errors of sending full files and optimizing data egress required.

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Record-Level Tracking & Reconciliation (COMING SOON)

For a specific data row, pinpoint specific data issues or confirm record / file matching, elevating your efficiency in data operations to the next level.

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Security

Flume Relay was architected from the ground up to provide enterprise-level security, privacy, and compliance. Our platform is fortified by rigorous protections, policies, procedures, and controls to ensure the secure and compliant handling of your sensitive healthcare data.

Learn more about our Security features and protocols
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Two ways to engage with Flume

1
Just the Software

Get 5x more integrations done. Give your teams a lift with purpose built software for health plan integrations

2
Full Service

Outsource all integrations and vendor management to Flume and free up your team

Schedule a Demo

Fill out the form with your details and a team member will get in touch shortly