About Flume
We make AI work with the healthcare data you actually have.
Healthcare runs on more than the data in its systems. It runs on contracts, business rules, exceptions, and what the people doing the work know. Flume brings that understanding together, so teams can find answers they can defend and turn them into working solutions.
We work where regulated data moves.
01 Where we work
We move healthcare data between systems, in production.
Our data pipelines move eligibility, claims, accumulators, and prior auth between payers, TPAs, and PBMs.
Connecting systems is only part of the problem. To use the data, you have to understand the rules, exceptions, and decisions behind it. Flume carries that understanding into the work that follows.
02 What we learned
Healthcare keeps paying to rediscover how its own business works.
A large payer can run more than 4,000 databases holding 60 petabytes of data. That is tens of thousands of schemas, hundreds of thousands of tables, and tens of millions of columns. A flag that is sometimes blank makes a simple filter drop rows without warning. A view that looks like the member roster is missing part of the roster. None of it is in the schema. A few people know it, and it leaves with them.
Understanding a problem often means crossing systems and teams that were never designed to answer the question together. The cost of running a plan is one example. Medical cost is measured to the line, while administrative cost is often seen only as a ratio.
From understanding the problem to running the solution.
A large national payer’s finance team
- 9Data domains Flume linked into one model
- <1 weekTo a first view of total cost to serve
- 15Administrative expense initiatives identified
Source: a Flume impact study. Read the study
03 What we build
Flume makes that knowledge reusable, then puts it to work.
Keep what your team learns. Build on it. Update it as the business changes. Your organization keeps the knowledge it approves, and a record of every change.
Every answer is checked against that knowledge and arrives with the evidence behind it. Then it becomes a dashboard, an application, or a routine that runs on its own.
Our engineers work beside your team on the hard problems, through to a working solution.
04 Vision
Better AI should not mean starting over with every new question.
We believe healthcare organizations should be able to build on what they already know. Every project should leave behind more than an answer or a presentation. It should leave reusable knowledge and working solutions that make the next problem easier to solve.
Flume brings healthcare expertise and software together to make that possible. There is a lot left to build. Build it with us
Leadership
The people building Flume.
Casey Hancock
Chief Technology Officer
Casey leads the engineers who build Flume. He previously co-founded eevo, a virtual reality software company, and was named to Forbes’ 2019 30 Under 30 list. His team builds the software that connects healthcare systems and their data.
Will Coursen
Chief Deployment Officer
Will helps healthcare companies turn their data into a strategic advantage: growing revenue, taking out cost, and building operating leverage. He has more than 15 years in healthcare, including executive roles at Humana and Accenture, and has founded several companies.
Cédric Kovacs-Johnson
Founder & Chief Executive Officer
Cédric founded Flume to help healthcare systems work together. Before Flume, he co-founded Spectrom, a company that developed color 3D-printing technology and was acquired by MakerBot. He brings an engineer’s training and experience building companies to his role as CEO.
For payers, providers, and the people who serve them.
Health plans and TPAs
Claims, eligibility, contract terms, accumulators, and COB, traced to the systems and rules that produce them, across every group you administer.
Health systems and provider groups
Denials, underpayments, cost per case, and quality measures, traced to the billing and reporting systems that produce them.
Consulting and implementation teams
A shared picture of how a client’s estate actually runs, so the engagement starts from what is true.
Work with Flume.
Whether you run a plan, deliver care, or advise either, start with a conversation.