COVID-19 update: we're temporarily removing early refill limitations for our members

The best way to lower healthcare costs is to improve health outcomes

Our plans are designed around a simple but powerful idea: better outcomes lead to lower costs.

Talking member support with Jose Tadger

Flume Health's Customer Success Manager talks about how to go beyond just answering questions to make members feel truly supported.

A new approach to affordable health coverage

Status quo health insurance is failing both employers and employees, and most TPAs aren't equipped to provide the change employers need. At Flume Health, we're doing things differently.

Four myths about your Open Access health plan

We separate fact from fiction when it comes to Open Access health coverage.

The real solution to balance billing is basing price on cost

The main legislative solutions to balance billing may be a step in the right direction, but they fail to address the root of the issue.

Five questions to ask at Open Enrollment

Open Enrollment is the best time of year to learn how to make the most of your health coverage. Here are five questions you should ask.

Talking RBP with Kevin Schlotman

We talked to Flume Health COO Kevin Schlotman about the history of reference-based pricing, and what it takes to make an RBP plan successful.

It's time to start building health plans around the member, not the money

When health plans are built simply to maximize profits, it's the patient that ends up losing. Here's an example of how we did things differently and prioritized the member, not the money.

Health Insurance Dictionary

The most important health insurance terms, explained in language anyone can understand.

Five myths about RBP (and how to respond)

What Montana and North Carolina can teach us about reference-based pricing

We take a look at Montana and North Carolina's attempts to implement reference-based pricing for their state benefits plans, and what their experiences can teach other employers and brokers who are interested in RBP.

Guest post: communication is more complicated than you think

Q4i's Wendy Keneipp breaks down both the importance and the challenge of effective benefits communication.

Inside Flume Health's process: finding the right care at the right price

When a Flume Health member needed an expensive procedure, our process kicked into gear to find him high-quality care at a fair price. Here's how we did it.